Trusted by service teams across 1 industry
Everything you need to
manage field service
Six powerful modules that work together seamlessly, all adapting to your industry.
Same platform, your language
Industry-Adaptive Terminology
The entire platform speaks your language. Choose your industry and every label, menu, and notification updates automatically.
- 1 industry preset with full terminology mapping
- Custom terminology overrides per tenant
- Industry-specific categories and workflows
Smart Ticket Management
Assign, track, and resolve service requests with built-in SLA tracking and priority management.
- Multi-channel intake: web, email, phone, QR scan
- Automated assignment and escalation rules
- Real-time status tracking with client portal
Purchase → Active → Maintenance → Retire
Asset Lifecycle Tracking
Track every asset from purchase to retirement with full service history, QR codes, and warranty tracking.
- QR code generation for instant asset lookup
- Complete service and maintenance history
- Warranty and contract expiration alerts
Maintenance Scheduling
Preventive and predictive maintenance with calendar views, recurring schedules, and automated reminders.
- Recurring maintenance schedules
- Calendar view with drag-and-drop
- Automated email and in-app reminders
Inventory & Parts Management
Track stock levels, get reorder alerts, and monitor parts usage across your entire operation.
- Real-time stock level monitoring
- Low-stock alerts and reorder points
- Parts usage tracking per asset and ticket
94%
SLA Met
2.4h
Avg Response
+18%
Efficiency
Reports & Analytics
Dashboards, trends, and KPIs that help you make data-driven decisions about your field operations.
- Customizable dashboards with real-time data
- SLA compliance and response time reports
- Export to PDF and CSV for stakeholders
Up and running in minutes
Three simple steps to transform your field service operations.
Choose Your Industry
Select from 1 industry preset and the platform automatically adapts all terminology and workflows.
Configure & Import
Set up your team, import assets and clients, and customize categories to match your operations.
Start Managing
Begin creating tickets, tracking assets, scheduling maintenance, and monitoring your team's performance.
Built for your industry
See how EaZ Ticket adapts to different industries with customized dashboards, terminology, and workflows.
Service Categories
Companies
Tickets Resolved
Industries Served
Uptime
Loved by service teams
See what our customers have to say.
"The industry-adaptive terminology is a game changer. Our mechanics immediately felt at home because everything was labeled in automotive terms they understand."
Mike Rodriguez
Service Manager, AutoPro Solutions
"We manage 300+ properties and EaZ Ticket handles maintenance requests, tenant communication, and contractor scheduling all in one place. Setup took 15 minutes."
Sarah Johnson
Operations Director, PropCare Inc
"The QR code system for our medical equipment is brilliant. Nurses scan and submit service requests in seconds. Our response time dropped by 60%."
Dr. Karen Lee
Facilities Director, MediEquip Health
Simple, transparent pricing
Start free, scale as you grow. No hidden fees.
Starter
Perfect for small teams and businesses getting started
- Up to 5 users
- Up to 50 assets
- Email support
- SLA management
- Knowledge base
Professional
Ideal for growing teams with advanced needs
- Up to 20 users
- Up to 200 assets
- Email & chat support
- API access
- Custom branding
- Advanced reports
- SLA management
- Knowledge base
- Mobile app
Enterprise
Full-featured solution for large organizations
- Unlimited users
- Unlimited assets
- 24/7 phone support
- API access
- Custom branding
- Advanced reports
- Priority support
- SLA management
- Knowledge base
- Mobile app
- Dedicated support
- Custom integrations
Frequently asked questions
Everything you need to know about EaZ Ticket.
Ready to transform your
field service operations?
Join hundreds of companies already managing their field service the smart way. Start your free trial today.